University Security Site Supervisor - Hamilton
Lead a dedicated campus security team in Hamilton — own daily service delivery, protect students and staff, and grow your leadership with a supportive client.
We’re looking for an experienced Security Site Supervisor to take full operational ownership of security service delivery at a single, dedicated university campus in Hamilton. You’ll lead from the front, keep service standards high, and build strong relationships with both your team and the client.
This is a Monday - Friday role, working evening shifts - 4pm-12am (midnight), 40 hours per week.
Responsibilities:
Own the day-to-day delivery of security services, ensuring all shifts are covered and compliant
Act as the escalation point for incidents, emergencies, and emerging risks
Be the primary point of contact for the client and contribute to regular site meetings
Set clear expectations and drive service improvements
Lead, coach and develop security staff across the site
Manage performance, attendance, wellbeing and team culture in line with policy
Work with Operations Coordinators to deliver effective rosters and leave planning
Ensure COA, site training and inductions are current and consistently reinforced
Maintain adherence to SOPs and site procedures through visible leadership
Oversee incident response, reporting and investigations
Implement corrective actions in partnership with the client
Promote a strong H&S culture and continuous improvement on site
Additional duties may include: Patrolling, lock-up/un-lock, egress checks, CCTV monitoring, and other operational tasks.
About you:
Proven leadership experience in security or similar operational environments
Strong written and verbal communication, including clear reporting
Calm under pressure with the ability to manage competing priorities
A Current Green Certificate of Approval (COA) or the ability to obtain one
Experience managing a complex site with multiple stakeholders
Confident, professional client-facing leadership experience
What We Offer:
Competitive pay, paid weekly.
Guaranteed hours with consistent shifts.
On‑the‑job training and development opportunities.
Supportive team environment with clear career pathways.
Employee benefits including discounts, recognition programmes, and well-being support.
If you’re ready to lead a team, lift standards, and deliver an exceptional on-site service, we’d love to hear from you.
- Department
- Guarding & Patrols
- Role
- Site Supervisor
- Locations
- Waikato